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Online Sellers List | #1 Multi-channel forum

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Anonymous

What kind of fraud is this by amazon?

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I was a happy seller until amazon has dedicated team for return orders or for RTO. But few months ago for cost cutting or who knows for what they gave return job to there pickup boys who have been coming for pickups. Since this all the mess started. They have been updated Returns orders status as “RETURNED TO SELLER” and issues refund to buyer whether the order was delivered to seller in actual or not. from last 15 days i have 100+ missing orders marked as RETURNED TO SELLER. I have met with this problem multiple times in last 3 months. Once i got a return orders after 10 days from marked RETURNED TO SELLER, when i tried to file for safe t claim for damaged or for replaced product and thn all my safe t claims was denied by saying that eligibility window for filing safe claim was expired.Thn you have to create a case and th n follow that particular case id for weeks.
At last they will tell you that you have to write mail to safe t claim team for this purpose. At least 10 days will waste for all these mess. Can some one suggest me what to do in this situation? as i know i am not the only one who is suffering in this time.

1 Answer

  1. I have been cheated in the same way, i sold mobile worth 20K and today the status of return tracking showed out for delivery whereas it was not delivered. I don’t know what to do, could you help my number is {removed by Amazon}

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