Voonik packaging material is a pain
The order processing really gets affected due packaging material policy of Voonik.
1) They have only 1 size of packets, which are too big for my products (lingerie) and paying 6 Rs for a packet seems very tight on the budget while if they could have provided a smaller bad for lesser cost easily.
2) They take almost a month to deliver the packaging material. A company who is into ecommerce is itself not able to ship and deliver its products (packets) timely.
3) They have recently introduced shop the packaging material directly from their vendor website. Firest of all he’s charging more than Rs 6/- per packet and i have already placed an order (Prepaid) almost a week back and i have no news from them regarding the dispatch?
4) Above all their policy says that If a vendor does not use their packaging material, a penalty of Rs 6/- per order would be charged from the vendor.
I have only one suggestion to the company.
“FIRST HAVE YOUR PROCESS AND SUPPLY CHAIN IN PLACE, ONLY AFTER THAT THINK OF PENALTY CLAUSES”