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Return rates, experiences and solutions

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Dear all, please share some of your experiences with return rates and possible work around.

Thanks

Workaround is having access to press the button to reject customers return request. Flipkart had this option in 2014 and amazon still has.
If only genuine returns are passed, it will help sellers know their customer tastes, product problems, fulfilment errors.
This can streamline issues for all stakeholders and also bring down costs.

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