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Online Sellers List | #1 Multi-channel forum

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Anonymous

I am not getting some of my return order

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Nov ’17
I have not received some return order. I have filed safe t claim but they denied. what should i do. I asked for Senior Associate who can help me. But no resolution

1 Answer

  1. Dear

    Even we are facing same issue packages not delivered back but refund initiate how come Amazon world leader have such loop holes.

    We filled safe-t claim and its denied stating order return back to you on 9th April 2018 and when checked status in seller panel tracking shows shows still in transit and on what basis safe t claim team claims delivered filled seller support they said they will assure to get issue resolved in 48 hrs and cases filled for similar issue are pending from weeks.

    Can any one let us know any escalations matrix if Amazon has or issued to be notified to senior management.

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