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Online Sellers List | #1 Multi-channel forum

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Anonymous

General Multi-Channel Fulfillment by Amazon questions

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Jan 8
Ok, we only sell through Amazon FBA but want to offer these products on our web site and other marketplaces.

I would like to get some feedback from sellers that are currently using this service. Once an order is placed we have ability to have this immediately transferred to Amazon Multi Channel fulfillment.

Questions.

What is the cut off time for next day and how often does this arrive on time or late? How many days does it really take?

What is the cut off time for 2 day shipping and how often does this arrive on time or late? How many days does it really take?

What is the cut off for 3-5 day shipping and how often does this arrive on time or late? How many days does it really take?

I want to be able to under promise and over deliver on these orders so feedback from someone who is using and has used it for some time is greatly appreciated.

We are going to run our own test but we really would others feedback.

1 Answer

  1. First of all, your terms do not line up with the standards: Standard, Expedited, and Priority. You also need to be aware of the impacts of Amazon’s fulfilment network. They will usually transfer items to the warehouse closest to the customer before the carrier picks up the order there and then the shipping notification goes out. It is usually delivered within a couple days after that, depending on the carrier.

    > Questions.
    >
    > 1. What is the cut off time for next day and how often does this arrive on time or late? How many days does it really take?
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    That really does not exist for MCF.

    > 2. What is the cut off time for 2 day shipping and how often does this arrive on time or late? How many days does it really take?
    >
    What you are really referring to is Priority Shipping 2-Day shipping is not really 2 day, at all. It might not ship for a couple days and then 1-2 days for delivery. I set my expectation at 2-3 days.

    > 3. What is the cut off for 3-5 day shipping and how often does this arrive on time or late? How many days does it really take?
    >
    What you are referring to is Expedited Shipping. It usually takes closer to 2-3 days before it ships and then a couple days for delivery. With Amazon’s fulfilment network, shipments do not usually depart the next day. I set my delivery target at 3 to 5 days.

    With Standard Shipping, it might take 4-5 days before it ships and then a couple more days for delivery. I set my standard my standard at 4 to 8 days for delivery.
    >
    > I want to be able to under promise and over deliver on these orders so feedback from someone who is using and has used it for some time is greatly appreciated.
    >
    I suggest that you avoid any shipping date target and only present a delivery timeframe target. That is what Amazon does. You should not set it better than they do.

    If you want to meet any other marketplace standard, you should set Expedited as your standard and increase your price/shipping charge by $3.

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