Sign Up

Sign In

Forget Password

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.

You must login to ask question.

You must login to ask question.

Online Sellers List | #1 Multi-channel forum

  • 0
Anonymous

Fba – refund/ reimbursements for lost product

  • 0

Apr 18
There is a huge flaw in the way their policy is designed for FBA – prime , customer damage or lost of product.
This they have not informed to any seller who is selling other than mobile phones or some appliances which they deem fit for claims and settlements before on boarding any seller to FBA prime .
402-9635434-6021932 This is a order id , where I was suppose to receive 23800, amazon deliberately have lost the parcel and now have reimbursed aftewr 45 days 20000. why should i suffer lossed of 3800. when asked to them they said that it was a customer return for wrong product , so might be in carrying it has lost.
But that is where the scam is here …
A) they never share any contact detials of customer. Nor even AWB number of the order. this is even when we pay commission to them
B) I feel here that this was deliberately lost or still lying at their warehouse. Since they want to recover losses for some other product they might have held up the parcel and has mentioned as lost OR since it was a fraud done by customer ( which again amazon cannot control even in FBA prime ) their business team may have thought that they have to pay full amount in this case , better mention it as lost.
very smart move
Since the whole parcel is untraceable as they done share customer details and awb no. How can one be sure that such UNETHICAL BUSINESS PRACTICES ARE NOT EMPLOYED BY AMAZON. THEY ARE LARGELY AS ANY OTHER MARKETPLACE DESIGNED TO CHEAT SELLER TO MAKE SOME PETTY BENEFITS.
When we are paying commission on what grounds can AMAZON should hide customer details and traceablitiy of the parcel.
GUYS PRESS THEM TO BE MORE TRANSPARENT AS IN FBA PRIME THEY ARE DOING SOME SORT OF SCAMS WHICH SHOULD BE UNEARTHED.
ALL THE SELLERS WILL SUFFER LOSSES IN FBA PRIME DUE TO UNDELIVERABLE SHIPPING ADDRESS( fake orders created by amazon) OR CUSTOMER RETURNS WHERE THEY DONT PAY A SINGLE PENNY.

1 Answer

  1. order id 406-9692348-3312309 refunded due to undeliverable shipping addess,
    now showing as customer return after 45 days and now paying as reimbursement.
    was suppose tor receive 4890 now due to reimbursement policy they paying 4098.

    its a clear case of scam and fraud done by amazon…
    reason being how can parcel which was never delivered to customer has now been marked as customer return. .
    why is that your logistic partner is loosing so many parcels and who bear the cost, seller. so why are we paying them shipping fees

    now look at this . this order was shipped on 6th march, 10th march was refunded. amazon deducted on that day shipping fees, fixed fees and other .
    PAYMENT RECD 4758,
    PAYMENT DEDUCTED 4925,
    NOW AS REIMBURSEMENT AMOUNT PAID 4098.
    cant we see as a way of fraud.and seller support staff right that selling price was 4766.10 where as actual selling price is 5624 . and mrp of product is 7162.
    THIS IS PURE FRAUD AND SCAM. ENTIRE CONCEPT OF FBA IS ABOUT CHEATING SELLER AND ITS MONEY BY WAY OF WRONG INFORMATION.

    HOW CAN A ORDER WHICH WAS UNDELIVERED BECOME A CUSTOMER RETURN AS WRONG PRODUCT RECD. CHECK IMAGE

    • 0
Leave an answer

Leave an answer

Browse
Captcha Click on image to update the captcha .