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Online Sellers List | #1 Multi-channel forum

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Anonymous

Buyer gave 2 different orders on same day, with same shipping address

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My query is, is there any mechanism available in Amazon, wherein both these orders can be merged into one, and shipment done as one, thus saving the buyer of additional shipping charges. As instructed by Amazon CC, I did notify the buyer through buyer-seller messaging, but to no avail. Today, I have to ship the consignment.
Please advice for future scenarios.

1 Answer

  1. If you have informed Seller Support and they have advised you, there is nothing more to be done. If the order numbers are different they have to be sent in different packages.

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