30 day return policy a big loss for sellers
I had recently started selling sunglasses on Amazon India. Earlier when I was shipping products myself I felt better as a counple of months agao the return policy of Amazon was not such as it is today.
Today I am suffering huge losses due to the buyers returning sunglasses after using them for more than 15-20 days. BECAUSE THE NEW RETURN POLICY OF AMAZON INDIA OFFERS FREE RETURN OF EYEWEAR / SUNGLASSES WITHOUT ANY REASON FROM BUYER !!!
I think there would be many sellers in this segment of eyewear & sunglasses who also would be suffering from this 30 day return policy which was earlier 10 days & Amazon did not accept returns without any reason. BUT NOW ITS LIKE THE WORST TIME BEING EXPERIENCED ON AMAZON with 30 day no reason asked return policy for this category!!!
I am experiencing same product being shipped by Amazon (Prime) more than 3 times & being returned by several customers after 10 , 12 , & even 20 days. If the product is nor right, why would cant the customer simple return on next day ? Why does he use the item for 20 days & after that Amazon easily accepts the return ??? WHAT SHOULD WE SELLERS DO FOR SUCH LOSSY POLICIES ??? Is it the time to quit Amazon & focus on other marketplaces ?
Hope that someone from Amazon sees this & suggests or makes change in return policies !!!