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Yep same here. Have tweeted regarding this.
Still payments pending and there is new ceo.
But we are still working with them
Even I have never got a reimbursement from Voonik. Once I received ruck sack instead of apparels. They stuck to the policy that I didn’t mention this on the POD. I have reduced my business with them. No longer interested in selling with them.
We request you to report your issue to email@example.com, our Seller Support team will reach out to you within 24 to 48 hours. If you have already reported this issue, we request you to share SS Ticket details here, so that we will be able to assist you further.
If you ship the order in 24 hours than voonik is not charging you shipping charges for RTO. I think its a good policy.
The evahan guy used to take it earlier before 10 days but since last 10 days he also refused and no other person has come for pickup
Vanished????? How. Means they can vanish anytime
Voonik Integration Added to Unicommerce, Hence Closing the Thread
Dear Valued Seller,
As much as we value a Customer, to the utmost priority, we value our Sellers as well. We wholeheartedly apologise for the grievances faced and we assure that we would work on the pointers mentioned. However,we believe that all the concerns should be addressed here.
Point no 1: As VOONIK has emerged from a seed, to a fully grown tree,we felt it was time to change the game and make it Seller friendly.We are coming up with different Smaller size Packaging Material specially for Lingerie and Accessories by the end of this month.
Point no 2. Noted,we have been improving every single day and believe the fruits would yield very soon.
Point 3.We do understand the grievances and hope the new price enthralls Sellers. Voonik believes that there should not be any compromise on quality of Polybags,which is of 60 Microns,so we believe we are giving you the best rate and the customer, the best possible experience with your product.
4) Since our Packaging Materials would be available 24*7 round the clock,throughout the year,we do expect that our Sellers would use Voonik Packaging Material. We advise our Sellers to place the order when the Packaging Material Stock has been consumed more than 70% to have enough stock available.
Once again,Thanks for the valuable feedback, Happy Selling on VOONIK.”
But courier pickup guys don’t sign on multiple manifests. Like if ecomexpress has 20 shipments, how can we print 20 manifest and he then sign on those 20 manifests. Then we have to upload those 20 manifests. Rightnow i have 80 orders. Then i need to print 80 manifest and upload those 80 manifests?
Think practical please
Apology for inconvenience.
We request you to share your Voonik registered email id/ mobile number. Our representative will get in touch with you within 24 hours.